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How is your member experience during COVID-19?
For credit unions and their members, it has also forced a rethinking of what member experience means in a virtual environment.
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How pineapples are helping CUs attract younger members
Every year, credit unions invest millions of dollars sponsoring financial education in the classroom with the intention of building brand awareness among younger generations. But is it effective?
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The CUInsight Experience podcast: Chuck Purvis – Reenergized and Reengaged (#84)
Thank you for tuning in to episode 84 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of [...]
Three ways to improve your members’ overdraft experience
In both good times and bad times, consumers expect their financial institution to safeguard their best interests. This is especially [...]