The latest from John Pettit

- by Chip Filson, Just a Member

A CEO’s current analysis—and how to respond

As I write this, we’re deep into preparations for our 2022 business plan and budget. We’re in the mood to look forward and say, “yesterday’s numbers are ...

- by Paul Timm, NAFCU Services Blog

4 CRM hang-ups (and how to overcome them)

I’m still unpacking the terrific CRM insights shared by Deidre Davis (CMO, Michigan State University FCU) and Pam Piligian (SVP of marketing and communications, Navy FCU) at the recent ...