The latest from John Pembroke

- by John Pembroke, CUES

5 questions to discern how you’ll best learn

When I worked at Procter & Gamble, we thought a lot about making sure we could meet the needs of all our potential customers in a particular product category. For ...

- by John Pembroke, CUES

CUES members: We’re grateful for you

It seems fitting that two of the top five hits on a recent web search for “grateful for our members” were links to credit unions thanking their members and their ...

- by John Pembroke, CUES

Examine your fears to help you focus

With Halloween coming up, it’s a great time to ask yourself, “What am I most afraid of when it comes to my credit union and the industry as a ...