Credit Unions Archives

The CUInsight Network: The right data (#4)

The CUInsight Network: The right data (#4)

Thank you for tuning in to episode 4 of The CUInsight Network, with your host, Randy Smith, co-founder of CUInsight.com. In the CUInsight Network, we take a deeper dive with the thought leaders who [...]

Work from home presents risk for some staff

Work from home presents risk for some staff

For years, some members of our staff have lobbied for the flexibility to work from home. I have resisted because I believe a key success factor for our credit union is our ability to relate [...]

The CUInsight Network: Digital Integration (#3)

The CUInsight Network: Digital Integration (#3)

Thank you for tuning in to episode 3 of The CUInsight Network, with your host, Randy Smith, co-founder of CUInsight.com. In the CUInsight Network, we take a deeper dive with the thought leaders who [...]

How credit unions helped members during COVID-19

How credit unions helped members during COVID-19

In January 2021, Callahan & Associates surveyed credit union leaders across the country about their individual approaches to member relief throughout the COVID-19 pandemic. The results were varied and insightful. Credit unions offered financial support [...]

4 fabulous onboarding practices

4 fabulous onboarding practices

Leaders in human resources are among the most open and sharing about what they do and how they do it. Time and again, these leaders demonstrate a willingness to share insights, experiences, and even data. [...]

The business case for community building

The business case for community building

Credit unions have a mission to help struggling members and a need to protect their own viability with prudent underwriting. That’s often seen as a tension, but it doesn’t have to be, say [...]

A strategy to show members love any day of the year

A strategy to show members love any day of the year

Public Service Credit Union ($65.2M, Fort Wayne, IN) didn’t kick off 2020 intending to play Santa Claus at the end of the year, but Fort Wayne’s oldest member-owned financial cooperative discovered a [...]