CUES News Archives

Payments: The need for speed

Payments: The need for speed

In payments, fast can be defined in a single word: immediate. “Consumers experience real-time transfers across a variety of fintech tools. That expectation carries over to their relationship with traditional providers, including credit unions,” says [...]

Is your career in need of spring cleaning?

Is your career in need of spring cleaning?

Even in these uncertain times, spring is a time of renewal and growth. Nature understands that seasons of rebirth are vital for continued development; however, many of us can either get stuck in a rut—[...]

Tips for supporting remote workers

Tips for supporting remote workers

In these uncertain times, CUES and credit unions have a new thing in common. We have more staff members working more hours remotely than ever before. CUES has a long history of offering flexible work [...]

Keep on learning, even in crisis

Keep on learning, even in crisis

Years ago, long before I began working in professional development for credit union leaders, I was a middle school language arts teacher. The school district in which I taught was struggling with the “summertime slip,” [...]

Compliance staff on high alert

Compliance staff on high alert

Two watch phrases guide compliance officers as their credit unions navigate a steady stream of regulatory guidance and changes in serving members during the COVID-19 pandemic: Stay tuned. Document everything. Federal and state agencies are [...]