CUES News Archives

CFO Focus: The Fed will be patient

CFO Focus: The Fed will be patient

The first four months of 2019 have witnessed a very sharp major central bank monetary policy reversal. Most of 2018 was represented by the theme of monetary policy normalization, or a moving away of the [...]

The digital experience is critical . . . for now

The digital experience is critical . . . for now

Today’s ultra-competitive financial services marketplace has credit unions hunting for the differentiators that will build member loyalty. Many, not surprisingly, are focusing on their digital experience. And that’s good, but it might not [...]

Be wary of the sweet afterglow of success

Be wary of the sweet afterglow of success

Bill Gates has said: “Success is a lousy teacher. It seduces smart people into thinking they can’t lose.” The sweet afterglow of success has a way of redefining as brilliant decisions all of the [...]

Don’t just tell members to pack their lunches

Don’t just tell members to pack their lunches

The concept of perpetuating awareness about the importance of financial literacy education and the consequences of not understanding personal finances was boosted when in 2004 the U.S. Congress designated April as “National Financial Literacy [...]

The reality of the dark web

The reality of the dark web

I’ve been hearing about the “dark web” for a few years. In the past, it had always seemed like something out of a James Bond or Mission Impossible movie—or a place where Lisbeth [...]

Developing your beta version

Developing your beta version

A colleague recently shared an article with me titled, “A Nudge for Learners to Stay in a Continuous Beta State,” by Damodar Padhi. In it, Padhi writes about how we all have two versions of [...]

Optimizing on-site search

Optimizing on-site search

Search engine optimization and your credit union website’s own search feature are more related than not, says Caroline Platkiewicz, marketing campaign manager for Silvercloud, Portsmouth, New Hampshire. “Credit unions should work toward optimizing on-site [...]

The truth about this unwanted coworker

The truth about this unwanted coworker

According to the National Institute of Mental Health, nearly 40 million adults between the ages of 18 and 54 suffer from an anxiety. I realize opening with that staggering statistic isn’t exactly a recipe [...]

Helping them buy their ride to work

Helping them buy their ride to work

One wintry Saturday morning a couple years ago, a new member and her two preschool daughters walked into Community Plus Federal Credit Union in Rantoul, Illinois, and approached the loan officer’s desk. The woman [...]