CUES News Archives

Shine the light on Global Women’s Leadership Network

Shine the light on Global Women’s Leadership Network

2020 started as a bright, beautiful new year, new decade and new day for the future of women. Glass ceilings were being shattered or broken rungs were being fixed (depending on which theory you support) [...]

Prepare for a long climb

Prepare for a long climb

In many ways, the economic impact of the COVID-19 pandemic bears little resemblance to the circumstances that produced the Great Recession of 2008-2009. Still, credit card managers can apply some lessons learned from the last [...]

Managing credit card delinquency in times of consumer angst

Managing credit card delinquency in times of consumer angst

Economic prognosticators and financial institutions are anticipating an inevitable rise in credit card payment delinquencies and charge-offs due to the economic fallout of the COVID-19 pandemic. With no end in sight to the economic turbulence [...]

Play to members’ hearts, not just their wallets

Play to members’ hearts, not just their wallets

COVID-19 has forever changed the way we do business in nearly every industry, financial services included. In the second session of Directors & Dialogue December, hosted by CUES, finance and fintech expert Chris Skinner, chair [...]

Our financial literacy efforts get an ‘F’

Our financial literacy efforts get an ‘F’

If America were to get a grade in personal finance, it would be an “F.” According to Forbes, “Two-thirds of American adults can’t pass a basic financial literacy test.” But more important than a [...]

Six steps for evaluating merger opportunities early on

Six steps for evaluating merger opportunities early on

Over the last decade, the number of credit unions has declined by approximately 30%; however, mergers dwindled during the first few quarters of 2020 as the many uncertainties forced CUs to focus on internal operational [...]

The impact of ‘negative rates’ on credit unions

The impact of ‘negative rates’ on credit unions

Given the current low-rate environment, I’ve again been getting some questions on “negative rates” and the impact they would have on financial institutions, and more specifically interest rate risk modeling. We’ve all heard [...]

Financial institutions see continued uncertainty

Financial institutions see continued uncertainty

In the early stages of the coronavirus pandemic, SRM surveyed financial institutions to collect their thoughts and initial reactions to the changes in customer behavior. A prior blog from March detailed the findings. SRM surveyed [...]

Six ways to turn DEI ideals into action

Six ways to turn DEI ideals into action

After George Floyd was killed in May while handcuffed and pinned to the ground by a police officer's knee, CUES and many other organizations committed to fighting racial injustice. But as I’ve said previously, [...]

Diversity Insight: Red versus Blue

Diversity Insight: Red versus Blue

The 2020 presidential election is over. We have a new president-elect, and for the first time in the history of the United States a vice president-elect who is a woman. We should be shouting from [...]