The latest from CUES

- by Richard H. Gamble, CU Management

No cookie cutters in digital transformation

Is digital transformation homogenizing financial services and undermining what sets credit unions apart? It’s an important question. A digital transformation does make it harder to differentiate a financial institution, concedes Jim Burson, managing director [...]

- by Dionne R. Jenkins, CU Management

Inclusion starts at the top

The only way for any diversity and inclusion program to survive and be effective is through leadership commitment. My credit union, Tennessee Valley Federal Credit Union, Chattanooga, has 13 members on the senior leadership team, [...]

- by Scott Seroka, CU Management

Why credit unions need to dial up their brands

Many credit unions are marketing meaningless, stale brands. Simply look at some of the brand messages credit unions push in their marketing today. One claims to be the “friendly place,” while another boasts the length [...]

- by Steve Hewins, CU Management

The new normal of mortgage lending

When 2020 forced us to react to a pandemic, none of us knew how our lives would change and what our new normal would look like. The generally accepted expectation of a short stent of [...]

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Latest Press from CUES

Walker named First-Ever CUES Emerge Winner

Lindsey Walker, Executive Assistant with Tampa Bay FCU in Tampa Bay, FL, was named the 2020 CUES® Emerging Leader. As one of five Finalists, Walker’s route to the podium began via her acceptance to [...]

CUES® Emerge five finalists named

The 2020 CUES Emerge program is one step closer to identifying the top emerging leaders in the credit union industry. Thirty up-and-coming professionals were selected to take part in the program; 24 self-selected into the [...]

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