Step it up: Leveraging omni-channel nurturing with Ryan Zilker

Nurture (verb): to care for and encourage the growth or development of.

Sounds like something all good financial institutions should want to do for their customers and members, right? So, what’s the best way to go about actually doing it?

Ryan Zilker (CMO at Sound Credit Union) has some ideas. He joins us this week on CRMNEXT’s Banking on Experience to share his top tips for leveraging omni-channel nurturing across interactions.

Let’s get into what’s covered.

Ryan’s passion for this.


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