Thank you for tuning in to episode 12 of The CUInsight Network, with your host, Randy Smith, Co-founder of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.
My guest on today’s show is Chris Sachse, CEO and Co-founder of Think|Stack. Chris shares insights on leveraging cybersecurity and technology to form a better experience for members. We also chat about Chris’s journey to credit unions through trucking and his knowledge of innovation and logistics.
Think|Stack helps guide credit unions through a digital transformation with a focus on security. Chris explains how credit unions can leverage the technology being implemented and developed by larger web service companies, like Amazon. He believes it is important for leaders to understand new technology and its infrastructure in order to transform operations and protect members.
Chris chats about the adaptability and agility credit unions need in order to keep up with the demands of the market. He shares examples from the pandemic that required technological pivots and believes that a dependable digital platform must be flexible, nimble, and secure. He also shares actionable steps credit unions can take to improve their cybersecurity including budgeting and developing a plan.
As we wrap up our conversation, Chris highlights communication and the value in empowering people to work collaboratively. We learn that Chris loves to golf and spend time with his family outdoors. He believes he was destined to be a CEO, and you would be surprised to find out who he thinks of when he hears the word “success.” Enjoy my conversation with Chris Sachse!
Show notes from this episode:
What an amazing interview with Chris! Check out all the exceptional work his team is doing over at Think|Stack here.
Want to hear more from Chris? Click here.
Check out David Attenborough’s Life in Color on Netflix here.
Shout-out: Amazon AWS
Term mentioned: AI (Artificial Intelligence)
Term mentioned: Blockchain
Term mentioned: Machine Learning
Term mentioned: Data link
Shout-out: Chuck Fagan, PSCU
Term mentioned: SIM (Subscriber Identity Module)
Term mentioned: UEBA (User & Entity Behavior Analysis)
Term mentioned: Cryptocurrency
Shout-out: Chris’ wife & children
Shout-out: David Attenborough
Album mentioned: Led Zeppelin IV by Led Zeppelin
Book mentioned: Radical Candor: How to Get What You Want by Saying What You Mean by Kim Scott